How Can We Help You?
Find answers, get support, and learn how to make the most of Smart Marine
Get Support
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Live Chat
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Phone Support
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Send us detailed questions and get comprehensive answers
Knowledge Base
Browse our comprehensive documentation
Popular Help Topics
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Quick Actions
Common tasks you can complete right now
Reset Password
Reset your account password
Download Mobile App
Get Smart Marine on your phone
Schedule Training
Book a one-on-one training session
Report a Bug
Let us know about technical issues
Frequently Asked Questions
Quick answers to the most common questions
How do I add a new yacht to my account?
Go to Settings > Yachts > Add New Yacht. Fill in your yacht details including make, model, year, and engine information. Our team can help with setup if needed.
Can I import data from my existing maintenance logs?
Yes! We support importing from Excel, CSV, and most popular marine management software. Contact our support team for assistance with data migration.
How do maintenance alerts work?
Smart Marine automatically calculates when maintenance is due based on hours, dates, or custom intervals. You'll receive notifications via email, SMS, and in-app alerts.
Is my data secure and backed up?
Absolutely. We use bank-level encryption and store your data in secure, redundant cloud servers with automatic daily backups.
Can I use Smart Marine offline?
The mobile app works offline for viewing information and logging basic data. Changes sync automatically when you're back online.
Still Need Help?
Our support team is here to help you succeed with Smart Marine